General Frequently Asked Questions (FAQ's)

Where is AUS accredited and licensed? 

AUS is licensed and accredited in the UAE. AUS is also accredited in the USA. For more information, please visit www.aus.edu/accreditation.

Is AUS affiliated with any other American university? 

AUS is an independent, comprehensive, non-profit, coeducational institution of higher education that fosters excellence in teaching, learning, and research. Based on an American model of higher education and grounded in the culture of the Gulf region, AUS fosters a community that embraces cultural diversity and whose members are committed to the ideals of open intellectual inquiry, ethical behavior, and social and civic responsibility.

What are the degree programs offered at AUS?

For available bachelor’s degrees, please visit: www.aus.edu/programs/majors-Minors

For available master’s degrees, please visit: www.aus.edu/programs/Graduate-Programs

For available doctoral degrees, please visit: www.aus.edu/doctoral-degrees

What is the best way to communicate inquiries, requests or to report issues?
The best way to communicate with the Office of Enrollment Management is to log in to infodesk.aus.edu and submit a request.

When will I receive an admission offer?

Processing of early admissions applications for the Fall semester starts in October. Processing of regular admissions applications for the Fall semester starts in April. Processing of applications for the Spring semester starts in October.

Check your email regularly to see if supporting documents are required to process your application.

Admitted applicants will receive an official Admission Letter by email. Please note that receiving an AUS ID number and/or AUS email account does not mean that an applicant has been accepted to AUS.

What do I do if I don’t remember my online application username/password?

The username of apply.aus.edu is the personal email you used when creating your account.

Please refer to the following if you are facing difficulties logging in to apply.aus.edu:

• If you can’t log in due to a forgotten password, please reset your password by clicking on Forgot Your Password? and following the instructions.
• If you received an error message indicating that your account has been locked, please notify us to unlock your account, by sending an email to infodesk.aus.edu

What do I do if I don’t remember my banner.aus.edu or studentmail.aus.edu username/password?

If you have received the "AUS E-mail account credentials". by email that includes your AUS username and password, and you are facing login difficulties to access banner.aus.edu or studentmail.aus.edu, please reset your password by visiting passwords.aus.edu. Your User ID is your username: g000xxxxx or b000xxxxx.

If you can’t reset your password, please notify us through infodesk.aus.edu.

What are the tuition fees? 

Being one of the leading institutes in the region, we offer the best value for money.

For the full schedule of tuition and fees, please visit www.aus.edu/undergraduate-tuition-and-fees.

How to pay seat reservation deposit?

AUS has limited seats. Therefore, to reserve seats, undergraduate admitted applicants are required to pay a deposit of AED 5,000 (inclusive of 5% VAT). This deposit is non-refundable and non-transferable to others under any circumstances.

Undergraduate applicants who pay the deposit by the deadline indicated in the Admission Letter will be guaranteed a seat at the university.

Graduate applicants are not required to pay a seat reservation deposit.

The seat reservation deposit can be paid online using any major credit card. 

We recommend using desktop/laptop and Google Chrome as the browser.

1. Login to banner.aus.edu using your AUS email username (b00XXXXX or g00XXXXX) and password. 
2. Select Current Applicants
3. Select Seat Reservation Deposit payment
4. Select the term and submit
5. Review the transaction details and submit
6. Put your card details and complete the payment.

Should you face difficulties in making an online payment, please contact studentaccounts@aus.edu

For easy access to useful information please visit https://www.aus.edu/prospective-students

What are the accepted forms of payment?  

For accepted methods of payment, please visit www.aus.edu/methods-of-payment.

Can I join AUS even if I don’t get the required passing English Language Proficiency (ELP) scores (TOEFL/IELTS/EmSAT)? 

Yes! Admitted bachelor’s degrees applicants scoring between 4.5 and 6.0 on the IELTS, or 400-540 ITP TOEFL or 32-79 iBT TOEFL, have the option to enroll in the Bridge Program to raise their score. Registration in Bridge Program courses is determined by TOEFL or IELTS scores and placement test scores if needed. For more information, visit www.aus.edu/bridge-program.

 Admitted master’s degrees applicants scoring 6.0 in IELTS, or between 71 and 79 in TOEFL, can join AUS conditionally for one semester only. However, MBA and TESOL applicants and doctoral applicants are required to submit a minimum IELTS score of 6.5, or ITP TOEFL score of 550, or iBT TOEFL score of 80, to be admitted.

What are the SAT / EmSAT Math / ACT Math Requirements for AUS?

 To join AUS, applicants studying in American curriculum schools inside UAE must submit a minimum SAT Math score of 450 or an EmSAT Achieve Math result of 500 before the beginning of the semester.

Applicants studying in American curriculum schools outside UAE must submit a minimum SAT Math score of 450 or ACT Math score of 16 before the beginning of the semester to be able to join AUS.

SAT Math or EmSAT Achieve Math is mandatory for applicants within the UAE. International Applicants can submit either SAT Math or ACT Math as a mandatory requirement.

For information on admissions, requirements, and procedures, please log in to infodesk.aus.edu and post your query.

Does AUS accept Home/Online Schooling?

The UAE Ministry of Education mandates obtaining a certificate of equivalency for the secondary education certificate. You can find more detailed information of this requirement by visiting the following link: https://www.aus.edu/admissions/bachelors-degrees/application-requirements/uae-certificate-of-equivalency

Typically, the UAE Ministry of Education does not recognize online schools. Therefore, AUS does not consider applicants with online schooling credentials unless the applicant receives a UAE Ministry of Education Certificate of Equivalency.

Once you have obtained the final Certificate of Equivalency after completing the last year of schooling, please contact us so that we can assess the possibility of your enrollment at AUS.

Does AUS conduct entrance exams? 

No, we don’t conduct entrance exams, but all bachelor’s degree admitted applicants are required to take major placement tests to be able to register for freshman-level courses. The purpose of the tests is to place students in the appropriate level of English, math, and physics. Students who don't have EPL  scores may register for math and physics placement tests as required by their intended majors. However, students who don't have TOEFL/IELTS scores are not allowed to register for the English placement test. For more information, visit www.aus.edu/aus-placement-tests.

Does AUS offer TOEFL, IELTS, and SAT exams?

Yes, we offer TOEFL, IELTS, and SAT exams for AUS applicants and non-AUS applicants. This is in addition to other tests. For a list of all the tests offered at AUS, visit www.aus.edu/testing-center. 

What are the secondary education certificates accepted by AUS? 

AUS recognizes certificates awarded by ministries of education or by private schools and institutions. For detailed information, visit www.aus.edu/academic-requirements.

How to Check Holds on Banner?

To check your active admission Holds on the banner, kindly follow the below steps;

1 - login to Web Enabled Interface for Students banner.aus.edu using your AUS email username 

    (b00XXXXX or g00XXXXX) and password

2 - Click Student Services

3 - Click Student Records Menu

4 - Click on View Holds

Does AUS offer financial grants or scholarships to undergraduate students?

Yes, we do. We offer several grants and scholarships to help students with their education costs. The university has designated funds available for highly qualified undergraduate students with limited financial resources. Admitted students who pay the seat reservation deposit before the deadline may apply for a financial grant regardless of their race, color, gender, religion, or national origin. To know more about financial grants and scholarships, visit https://www.aus.edu/admissions/financial-grants-and-scholarships 

Can AUS students transfer to any other institution of higher education in the United States or another country?

AUS students may transfer to any other institution of higher education in the world if they meet transfer conditions stipulated by the institution to which they wish to transfer. 

Does AUS accept transfer students?

Yes. AUS encourages and welcomes applicants who meet the admissions requirements to transfer to AUS. For information on the admissions requirements, visit www.aus.edu/application-types-and-requirements. 

What is the Code of Conduct?

The Code of Conduct is a set of university rules and regulations outlined in the Student Handbook. It defines the standards of behavior expected from AUS students, and the conduct procedures and sanctions that will apply in cases where student behavior is inconsistent with the essential values of the university. Violation of these rules is treated as misconduct.

What on-campus services does AUS offer?

 AUS provides its students with a variety of quality on-campus services. These include food outlets, coffee shops, a health clinic, a bookstore, a post office, a bank, mini-marts, and a sports complex, among others. We also provide free on-campus transportation between the dorms and various university buildings. For information refer to the menu of https://www.aus.edu/life-at-aus/on-campus-services 

Does AUS provide residency visas for its students?

Yes, AUS will assist accepted students in applying for a UAE student visa, if needed, as per UAE government rules and regulations. Approval of visa requests rests solely with the UAE Immigration Authority. For information on how to apply, visit www.aus.edu/international-students.

Does AUS offer afternoon classes, part-time, or correspondence programs?

All our degree programs require regular attendance. Therefore, no course can be completed by correspondence. 

Undergraduate courses are offered on weekdays only from 8:00 a.m. to 5:00 p.m. However, graduate courses are offered on weekdays from 5:00 p.m. to 8:00 p.m. or 6:00 p.m. to 9:00 p.m., depending on the program.

Undergraduate candidates may apply for admission as part-time students. Undergraduate part-time students are not allowed to register for more than 12 credit hours per semester. 

Is there any office or agency that officially represents AUS overseas?

AUS approaches the community directly. We are not represented by any office or agency outside the UAE. Our Office of Enrollment Management conducts several locals, regional, and international introductory campaigns to introduce the university to prospective students. We regularly participate in major local, regional, and international education, cultural and social events, fairs, exhibitions, and festivals.

Where and how can someone obtain information on AUS? 

To help applicants obtain precise answers with no queuing time, the Office of Enrollment Management uses the user-friendly Info desk service, which ensures reliable, fast, and easy-to-track communication with prospective students and parents. To use the Info desk service, visit https://infodesk.aus.edu and sign up.

How to contact AUS admissions Office?

If you need more information or assistance, feel free to contact us on any of the channels at https://www.aus.edu/admissions/contact 

How to contact the office of Financial Grant and scholarships?

Please visit https://www.aus.edu/admissions/financial-grants-and-scholarships  or contact the office of grants and scholarships at:

scholarship@aus.edu 
Tel +971 6 515 2060/2072/2034/2055Book an online meeting with a Grants and Scholarships advisor, https://ausscholarship.youcanbook.me/ 

What is One- Stop Shop - AUS solution Center? 

The AUS Solution Center, a one-stop shop for all your AUS service needs, ensures you have the resources and support you need to achieve your goals at AUS. It allows students and parents to meet with various vital offices in a centralized location.

One Stop is located on the mezzanine level of AUS’ Main Building (M03B).

Opening hours: Monday–Thursday 8 a.m.–5 p.m.

+971 6 515 5555

onestop@aus.edu 

For details, refer to https://www.aus.edu/life-at-aus/one-stop-the-aus-solution-center